Major changes from the 2024.14, 2024.15, and 2024.16 versions of the platform are included in this post.

New Releases

Images and Attachments in Comments

You can now add images and attachments in Hub Comments! This feature makes sharing visual content and resources easier within your community. Easily add files by dragging and dropping them into the comments area or by copying and pasting images and files directly into your comments.

Hub Homepage Switching

We're excited to introduce Hub Homepage Switching! Now you can choose which page of your Hub serves as the default homepage your audience sees when they log in or click the logo. Easily spotlight new products, promote special areas, or change things up without hassle. And stay tuned—soon you'll be able to set the upcoming community discussion forum as your homepage for even more flexibility.

New ‘Row’ Menu Layout

We introduced a new header menu layout option for Hubs that combines the best features of the other menu layouts. The new layout ensures that all menu items are visible in a single row, with the search bar conveniently accessible above it. This design simplifies navigation, making it easier for you to set up your Hub and for your members to navigate it. Alongside the ability to switch the Default Homepage of the Hub and customize the 'Home' item in the menu, navigating and setting up the structure of your Hub has never been simpler.

Enhancements and Improvements

Hub Comment Logs (Ongoing Beta)

We've significantly improved the Hub Comment Logs (Beta). You can still sign up for this feature by commenting on this post and requesting access here. Issues with replying to comments from the logs area have been resolved, and clicking on media now takes you directly to the media page in the Hub. Additionally, clicking on an audience profile in the logs area will open their profile details immediately instead of redirecting you to the audience page.

Customizable Homepage Menu Item

With the homepage now updatable, we’ve made it easier to customize the label of the corresponding menu item in the header. While you can’t delete this vital part of your Hub, you can easily see which page is currently set as the homepage and update its label.

Hub Switcher UX Improvements

Clicking away from the Hub switcher now closes it, and selecting a Hub from the list opens it in the same tab. These updates greatly enhance the overall user experience, especially on mobile devices.

Improved Hub Experience on Mobile

We’ve made a variety of UI fixes, tweaks, and updates to enhance the commenting experience, making it easier than ever to keep up with your community on the go. The clickable area for commenting has been increased for better usability on certain devices, buttons have been repositioned for prominence, and several dropdown bugs have been fixed. Additionally, the layout and visuals of the audience profile on mobile devices have been improved.

Bug Fixes

• Comment Spacing: Newline spacing while typing a comment now matches spacing after submitting the comment.

• Mentions in Replies: ‘@audience’ mentions are now properly added when replying to comments in the Logs Area.

• Comment Newlines: Automatically remove additional newlines at the end of comments to maintain a clean look.

• Notification Pagination: Fixed an issue where additional notifications would not load when scrolling to the bottom of the notification side panel.

• Unclickable Menus: Fixed an issue where header and footer menu items could be clicked while making changes in the Hub Editor.

• Showing Attachments at a Glance: Fixed an issue where the attachments icon would not show on files in the Library unless clicked.

• Complex Segments: Segments with multiple filter groups are now working correctly.

• Transcript Editor UI: Icons in the transcript editor no longer overlap on smaller screens.

• Facebook Sync: Fixed an issue preventing videos from being imported via Facebook.

• Playlist Editor: Editing the playlist title and description in the Hub customizer now works correctly.

• Attributes Segment: The 'Attributes' segment now displays the actual attribute when saved.

• Video Title Search: Fixed an issue with video title search not working for specific types of videos.

• European Portuguese Transcription: Transcription in European Portuguese now functions correctly.

• Welcome Emails: Welcome emails will no longer be sent to canceled users if the same price is assigned to a different Hub.

• Duplicate Content Tags: Implemented logic to remove duplicate content tags generated by Copilot.

• Image Overlay: Fixed an issue where images posted in comments had a hazy/blurry overlay.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

Enhancements and Improvements

Hub Comments Continue to Improve

We’ve made several more improvements to the commenting interface in Hubs:

• Thread Line Clarity: We’ve fine-tuned the little line indicator for comment threads, making it super clear which replies belong to which parent comment.

• Natural Flow: The timestamp, like, reply, edit, and delete options have been relocated and updated to create a more natural flow of information and interaction.

• Better Readability: Mentioned profiles in comments now look sharper and are easier to read.

• Mobile Magic: On mobile devices, the text area for typing new comments or replies now sticks to the keyboard at the bottom of the screen, making it a breeze to communicate on the go.

Relative Segments and Filter Changes

We’ve revamped the way dates are handled in "relative" segments and filters (i.e. "Less Than", "Exactly", "More Than"). These conditions will now use calendar dates rather than exact timestamps to segment audience members. Plus, we’ve added some nifty new indicators to the Filter Audience slide-in to explain these changes and give you important info about your segment conditions.

Bug Fixes

• Prevented content from being copied when duplicating Hub templates.

• Fixed the issue preventing automated welcome emails for new paid subscriptions.

• Resolved duplication issues in audience entries coming from connected apps.

• Reintroduced the missing margin top option for feature section buttons.

• Improved the UI to handle long links within comments.

• Adjusted the UI on the progress indicator for feature sections for better alignment.

• Fixed the issue of audience tags loading incorrectly.

• Synchronized the newline spacing between typing and submitting comments for visual consistency.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

Enhancements and Improvements

Hub Comment Logs (BETA)

We are excited to announce a beta program for our new Hub Comment Logs. This feature allows Hub admins to view any unread comments and reply directly to users from a dedicated page in the Hub Settings, without needing to go into the Hub or wait for a mention or reply notification. This is a powerful tool for managing large and very active Hubs efficiently. To sign up for the Beta, subscribe to our changelog for updates and reply to this post requesting access. Please provide any feedback you have directly on that post as well.

Mobile Push Notifications for Comments

We’ve improved the commenting experience yet again by adding mobile push notifications for mentions and replies in comments. Available to our Hub mobile app early adopters, this feature enables audience members using a Hub mobile app to receive built-in push notifications for comments and community interactions. Sign up at searchie.io/mobile to join the waitlist for the mobile app program and keep your community engaged and connected on the go.

Bug Fixes

• Widget Removal: Fixed the issue where removing the last widget or plugin from the apps slide-in did not load the empty state in view.

• Header Menu Visibility: Resolved a delay issue where header menu types conditioned by attribute segments were not visible to users with the right credentials on first onboarding until the page was refreshed.

• Video Player Transcriptions: Resolved an issue where the video player was picking up older, edited transcription files instead of the latest ones.

• Attachment Links Visibility: Fixed the issue where links, as attachments, did not show up in the 'Library > Attachments' folder but appeared when a filter was applied.

• Audience Filter Results: Resolved the problem where audience filters returned inconsistent results after each application.

• Video Thumbnails Alignment: Fixed the uneven alignment of video thumbnails in scroll sections caused by multi-line titles.

• Hub Deletion View: Addressed the glitchy view when deleting a Hub from the dashboard.

• Replace Video Functionality: Resolved the issue where replacing a video created a new transcription but didn’t switch the video to the new transcription.

• Email Notifications Toggle: Fixed the bug where email notifications were sent despite the "Receive Email Notifications" toggle being off.

• Mention Dropdown Text Color: Corrected the text color issue in the mentioning dropdown.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

Note: These updates have been live for about a week. Apologies for the late post, but we're excited to share all the improvements and fixes we've made!

Enhancements and Improvements

Hub Commenting Updates

We've added undo and redo functionality when creating comments for better editing control and fewer "Oh shoot" moments. Enter will now send your comment and Shift + Enter will start a newline, giving the commenting experience a more natural feel. Additionally, you can now hit Tab to select the currently highlighted member profile when mentioning someone in a comment, along with Enter.

Bug Fixes

• Apps Page Design: Fixed the design for the "no results returned" state in both installed and explore apps tabs.

• Attribute Loading from Different Accounts: Fixed a bug where attributes were loaded from a different account after copying a template.

• Password Change Popup: Addressed the issue where the password change popup was not visible when audience members tried to update their password from 'Account Settings'.

• Custom Color Picker: Fixed the empty custom color picker input for default pages background.

• Addon Removal Confirmation: Improved the UX for addon removal confirmation and downgrade modal.

• Folder Sorting in Playlists: Resolved the issue where folder sorting was overwritten by playlist order.

• Back Route Bug in Library: Fixed a bug in the library when adding cards and trying to "go back".

• Hidden Playlists in Search Results: Videos from playlists inside of hidden sections now correctly do not appear in search results in Hubs.

• PDF Files in Hub Search Results: Addressed the issue where PDFs with applicable tags were incorrectly included as media files in Hub search results.

• Segment-Specific Plan Content: Fixed the bug where new Hub audiences could not see segment-specific plan content upon registration.

• Progress Indicator Alignment: Corrected the alignment issue in the progress indicator for feature and carousel playlist sections.

• Unrelated Subscriptions in Billing Pages: Fixed the issue where audience billing pages showed Stripe subscriptions unrelated to the Hub.

• Email Notifications Toggle: Resolved the bug where email notifications were sent despite the "Receive Email Notifications" toggle being off.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

Enhancements and Improvements

Comment Notifications and More!

Mention Other Audience Members
You can now mention other audience members in your comments and replies. Just type '@' followed by the person’s name to mention them. They’ll receive an immediate notification, prompting them to check out the comment and join the discussion. This feature makes it easy to engage people in conversations, ensuring they don’t miss important information.

Reply to Replies
Now, you can reply to replies, which will automatically mention the original commenter in your new reply. This allows you to continue discussion threads more coherently and ensures that everyone can keep up with the responses. It’s perfect for maintaining clear, structured conversations within your Hubs.

Notification Management
We've improved notification management by adding an unread status to each notification. Members can easily manage their notifications by clicking each one to view the related content. If they prefer not to go through each notification individually, they can mark all notifications as read with a single action. This enhancement helps members stay organized and ensures they don’t miss any important updates.

Private Profile Update
We’ve simplified the profile privacy settings in Hubs. Members can now easily control whether their personal information is viewable on their profile. While they can still interact in comments and other areas of the Hub, their personal information will be hidden if their profile is visited. Additionally, their profile won’t show up in searches and mentions, enhancing their privacy.

Bug Fixes

• Template Preview CTA Buttons: Updated buttons on template previews to route to the same URL, preventing new blank tabs from being opened.

• Long Domain Names on Hub Cards: Addressed a UI issue where adding a long domain name would mess up how the Hub cards were displayed in certain views.

• Limit-Reached Modals: Updated the limit-reached modals and the redirect flows on the addons page.

• Audio Files Transcription Option: Audio files with no transcriptions no longer show the "Edit Transcription" option.

• New Folder Creation During Move File: Fixed a bug where creating a new folder when moving a file caused the slide-in to turn blank.

• Hub Onboarding Attribute Bug: Fixed a bug where adding a new attribute to Hub onboarding would not reflect visually in the Input element settings.

• Carousel Slide Editor View: Fixed a bug where the first new carousel slide would not show in the editor until the user clicked save.

• Hubs Access Dropdown: Added a "List is empty" message to the Hubs Access dropdown on audience profiles.

• Phone Numbers in User Profile: User-entered phone numbers now display correctly in user profiles and settings if edited or added during onboarding.

• Folder Count When Selecting Content: Fixed a bug with the folder count in certain slide-ins when selecting content to add to a Hub or Wisdom plugin.

• Duplicated Cards in View: Fixed an issue where individual cards duplicated within sections like a scroll section did not appear until saving.

• Convertkit Duplicates: Resolved an issue where 'Hub Access' and 'Add Tag' automations in Convertkit created duplicate audience entries.

• Audio Files and Watch Page: Addressed player settings bugs for audio files on the watch page.

• Account Settings Buttons: Fixed lingering save/cancel buttons in account settings.

• Hub Editor Dropdowns: Resolved an issue where dropdowns became inaccessible after deleting sections in the Hub Editor.

Enhancements and Improvements

Platform Header UX Updates

We’ve revamped the header user experience across various sections of the platform, including Library, Getting Started, Dashboard, Account, Audience, Apps, and the Hub Editor. This makes navigation smoother and more intuitive, so you can find what you need faster and with less hassle.

Bug Fixes

• Meta/Title Update: The browser tab title now correctly reflects the page you're on, instead of just saying "media."

• Notification Play Video Button: Fixed an issue where clicking the "Play Video" button in notifications would open the file slide without menus.

• Hyperlinks in Custom Card Descriptions: Hyperlinks in custom card descriptions are now clickable.

• YouTube Connection Error: The YouTube integration now works even if a channel has no uploads.

• Stripe Gateway Redirection: After connecting a Stripe gateway, you're now redirected back to the apps page instead of the home page.

• Search Input for Achievements: The search input for achievements remains visible even if no results are found, avoiding the need for a page refresh.

• Duplicated Hub Issues: Sections or custom cards linked to a page are now correctly copied over when duplicating Hubs.

• Vimeo Connection Limit: Increased the connection limit to more than 100 folders for Vimeo in the apps tab.

• Hub Member Activity Tracking: Fixed an issue where hub member activity wasn't updating and was resetting to zero.

• Copilot Language Handling: Copilot now generates descriptions and chapters in the speaker's language.

• Hub Privacy Settings Overlay: Improved the transition for the overlay in Hub privacy settings.

• Zapier Audience Segment Rules: Tag-based audience segment rules now apply correctly to existing audiences created via Zapier.

• YouTube Channel Apostrophe Display: Apostrophes in YouTube channel names now display correctly.

• Audience Menu Closing Issue: The Audience menu now closes properly when opening dotted menus of Hubs sequentially.

• Duplicated Video Transcriptions: Fixed an issue with duplicated video transcriptions when editing.

• Search Widget and Content Tags: The search widget now returns results correctly when content tags are applied using the bulk option in the Content Library.

• Document and Image Titles: Fixed spacing issues between the name and type in document and image titles.

• Audience Segment Filter: The audience segment filter now works without breaking.

• Onboarding Password Setup UI: Improved the UI for the password setup step during onboarding.

• Send Button Visibility: The send button on the Copilot slide-in for the Watch Page is now always visible.

• Copilot Prompts: Copilot prompts now refresh correctly when navigating between files.

• Copilot Loading State Delay: Improved the loading state delay for Copilot, making it faster.

• Segment-Specific Plan Content Visibility: New Hub audience members can now see segment-specific plan content upon registration.

• Global Settings Button Styling: Fixed inconsistency in button styling for the "Load More" button in Global Settings.

• Impersonate Audience Dropdown: Improved the drop shadow for the impersonate audience dropdown.

• Featured Thumbnail Section Tooltips: Updated tooltips on the featured thumbnail section to be informative.

• Directory Page Scrolling: Fixed scrolling issues on the directory page when using filters.

• Folder and Sitemap Button Icons: The "Select Folders" and "Add Sitemap" button icons are now on the same side for better usability.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

New Features and Enhancements

Library Spotlight Search (Beta)
Introducing the Spotlight Search, a transformative tool designed to refine how you search across your library. This interface combines keyword, title, description, and chapter searches to immediately highlight the most relevant results. It also supports deep dives into content with the ability to view detailed search results or quickly navigate through simplified previews. It extends the library search capabilities to text within documents and folder titles, significantly enhancing the discoverability of your entire content library. As we refine this feature, anticipate even more powerful interactions, including direct engagement with Copilot within the search interface itself.

Instagram Integration

With our new Instagram Integration, you can now seamlessly import your Instagram content directly into Searchie. This powerful feature not only allows you to monetize your Instagram Reels through your online programs but also enables you to leverage our Copilot AI to generate dynamic descriptions, engaging social posts, and targeted email marketing copy. It unlocks the potential of past content, making it easily searchable and accessible to your audience, thus maximizing the utility of every reel you’ve created.

TikTok Integration

Amidst the uncertainty of social media restrictions, our TikTok Video Integration ensures that your content remains secure and accessible. By connecting TikTok with Searchie, you can back up your videos and use them to enrich the content experience in your Hubs. Additionally, Copilot can help repurpose this content to provide additional value to your audience, making your TikTok efforts go further.

Shareable Directory Filters

Our new Shareable Directory Filters offer a new way for your audience to interact with each other. After creating a custom filter, you can now generate a URL to share the filtered view anywhere—be it within your Hub, through marketing emails, or elsewhere. This feature is particularly valuable for promoting interaction within popular segments of your audience and will continue to evolve with more robust community features in the near future.

Bug Fixes

• Blogger Sitemap Compatibility: Resolved an issue where certain sitemaps were not compatible with Wisdom plugins.

• Hub Plan Visibility: Fixed a bug preventing Hub audience members from seeing segment-specific content after switching their plan via the Stripe Integration.

• Stripe Integration Email Update: Corrected the access disruption that occurred when an audience member’s email address was changed in Searchie.

• Number Attributes Display: Fixed a rare issue where number attributes were not displaying on audience profiles in Hubs.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.

New Features and Enhancements

Copilot Feedback Loop
We've upgraded Copilot to include a user feedback loop, allowing you to submit feedback directly on Copilot responses. This feedback is crucial for training the Copilot to deliver more effective and tailored responses based on your content. It's a significant step forward in making Copilot an even more powerful tool for your content.

Wisdom Now References Sitemap URLs

When your plugin responds to a question using a sitemap as reference material, it will now display the URL of the reference in the "References" section. This small but mighty change will make pointing your audience to relevant information on your website a breeze. See the example below for how our Support Bot could send a visitor to the custom domain article in our help documentation by listing that article in the References at the bottom.

Bug Fixes

• Days-based milestone achievement rules now apply to all members, regardless of registration date.

• Fixed an issue where tag-based segments did not update properly when audience members were imported via CSV with new tags added.

• Addressed Convertkit integration issues that created duplicate audience entries.

• Fixed visibility issues for Searchie Wisdom references.

• Unified button styling in Hubs across the Hub appearance global settings for a cohesive user interface.

• Refreshed the Email Templates UI for an improved user experience.

• Refined the visibility of "Platform Prompts" to match folder types, making them more relevant and less intrusive.

• Corrected inaccurate status displays when audience members cancel their subscriptions to Hub products.

To go along with these spotlighted updates, a large number of minor improvements and bug fixes were included in this release across the entire platform.